Experienced Medical Office/Customer Service/Supervisor
Asheville, NC • 08/23/2007
I am a dedicated individual searching for a career, not just a job. I possess strong computer, internet, general office, telephone, customer service, and medical record/office/insurance skills. I am also highly organized, efficent, full of ideas, and creative problem solving. I have a strong desire to work in the mental health, public health, or substance abuse community. I am also passionate about education, children, and not/non profit organizations. Below you will find my resume. References will be supplied upon request only. Please reply to the link located at the top of this posting. Thank you for your consideration.
Rachel Martin
Asheville, NC 28806
(828) XXX-XXXX
Objective
I am currently seeking a long term position in a medical organization that will benefit from my initiative, capabilities and contribution. I am especially interested in a position with the potential for advancement and increased decision-making responsibilities.
Employment History
April 2006 to April 2007
New Vistas Behavioral Health Services, Asheville, NC
Medical Records/Front Desk/Insurance
Successful management of patient records for children and adults for the Buncombe County area. Effective solutions in maintaining organization and HIPPA compliant needs for a large patient base of five thousand clients. Expertise with paper and electronic medical records, insurance verfication, Blue-e, MIS computer software, disability determination, information release, etc. Compentent knowledge of medical reception duties including, check-in, check-out, co-payment collection, scheduling, and switchboard use.
January 2006 to April 2006
H & R Block, Asheville, NC
Receptionist
Seasonal position. Prompt answering of muti-line telephone system. Excellent management of appointment scheduling for twenty five tax professionals. Collection of payments. Structured organization of client paper work. Advocated outstanding customer service.
March 2005 to January 2006
Pisgah Manor, Candler, NC
CNA
Administered assigned patient care duties including all activities of daily living. Extensive and accurate charting of patient vital signs and activities.
August 2003 to December 2004
Lifetouch, Asheville, NC
Manager
Provided tremendous sales growth. Supervisory role for up to ten employees. Accomplished successful scheduling, accounting, daily operations, marketing, etc.
Education
AB Tech, Asheville
Certificate, CNA & Pre-nursing
Successful completion of CNA program. College course work in pre-nursing classes including medical terminology, sociology, psychology, anatomy and public speaking.
References
Available upon request.
Located: Asheville, NC
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